Issue history
Authority to extend Telephony and Automated Call Distribution contracts
- 01/02/2023 - Published in plan, Forward Plan 11 - 2022/23
- 01/03/2023 - Published in plan, Forward Plan 12 - 2022/23
- 01/04/2023 - Published in plan, Forward Plan 13 - 2022/23
- 01/04/2023 - Published in plan, Forward Plan 14 - 2022/23
- 01/05/2023 - Published in plan, Forward Plan 15 - 2022-23
- 22/05/2023 - Published decision: Authority to extend Automated Call Distribution contracts
- 22/05/2023 - Published decision: Authority to extend Telephony Contract
- 30/05/2023 - Call-in period expired: Authority to extend Automated Call Distribution contracts
- 30/05/2023 - Call-in period expired: Authority to extend Telephony Contract