Issue details
Authority to extend Telephony and Automated Call Distribution contracts
Authority to extend two contracts, one for
telephony and one for Automated Call Distribution, for the Shared
Technology Services boroughs of Brent, Lewisham and
Southwark.
Decision type: Key
Reason Key: Signficant expenditure/savings of £500k or more;
Decision status: Recommendations Approved (subject to call-in)
Wards affected: (All Wards);
Notice of proposed decision first published: 16/01/2023
Anticipated restriction: Part exempt - View reasons
Decision due: 15 Feb 2023 by Deputy Leader and Cabinet Member for Finance, Resources and Reform
Lead member: Deputy Leader and Cabinet Member for Finance, Resources and Reform
Lead director: Corporate Director of Finance & Resources
Department: Finance & Resources
Contact: Philippa Brewin, Senior Category Manager, Procurement Email: philippa.brewin@brent.gov.uk Tel: 020 8937 1733.
Decisions
- 22/05/2023 - Authority to extend Automated Call Distribution contracts
- 22/05/2023 - Authority to extend Telephony Contract