Agenda and draft minutes

NORTH WEST LONDON JOINT HEALTH OVERVIEW AND SCRUTINY COMMITTEE

Minutes of the meeting held on Monday, 9 March 2020.

PRESENT: Councillor Mel Collins (Chair), Councillor Daniel Crawford (Vice-Chair), Councillor Monica Saunders and Councillor Ketan Sheth

11. WELCOME AND INTRODUCTIONS

The Chair invited Councillor Saunders as the representative member of the host borough to welcome members and officers to the meeting.

12. APOLOGIES FOR ABSENCE

Apologies were received from

• Councillor Richardson (London Borough of Hammersmith and Fulham)

• Councillor Shah (London Borough of Harrow)

• Councillor Freeman (Royal Borough of Kensington and Chelsea)

• Councillor Michael Borio (London Borough of Harrow)

It was noted that City of Westminster did not currently have a JHOSC membe

r.

13. DECLARATIONS OF INTEREST

Councillor Sheth (London Borough of Brent) declared that he was the Lead Governor at Central & North West London NHS Foundation Trust (CNWL).

14. MINUTES OF THE LAST MEETING AND MATTERS ARISING

The meeting was not quorate so the minutes of the meeting on Monday 27 January were deferred for consideration at the next JHOSC meeting.

The Chair went through the matters arising.

The briefing on palliative care was appended to the minutes.

The health inequality assessment on palliative care was available.

The NHS Estates Strategy would be considered as part of the work programming for the forthcoming municipal year.

15. PATIENT TRANSPORT

The Director of Delivery and Performance presented the report.

The move towards a single CCG had enabled a more holistic approach to be taken. The patient transport programme would look to improve the service offer through standardisation across North West London. Key Performance Indicators (KPI)s had been established to understand the patient experience of the service. They had been collected for 18 months. There had been improvements across all the domains and had met the requirements of the Care Quality Commission (CQC).

Patients would be eligible for the service based on an equitable assessment of their needs. There was an assessment process and an appeals process. There had been few registered complaints. Patients can eat on the transport and can being food with them. If a patient was not eligible for the patient transport service they would be offered information on public transport provision.

Drivers were not aware of patient specific information such as dietary requirements due to confidentiality. Patients can make the driver aware of any concerns.

Whether patients would take a companion to their appointment would depend on the appropriate site. There are patient transport lounges where porters would collect the patient and take them to their appointment.

An Equalities Impact Assessment had been undertaken on the new assessment criteria to ensure that no groups with protected characteristics were being excluded.

Work had been undertaken with GPs so that they knew the system.

Patients were assessed on financial need. 5% of patients would lose out from the proposals.

Patients would be assessed once for their eligibility if they had a long-term condition. Those with conditions in which their symptoms could be  ...  view the full minutes text for item 1.