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Decision details

Complaints Annual Report 2021-22

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To present the Complaints Annual Report 2021-22

Decision:

Cabinet RESOLVED to note Brent’s performance in managing and resolving complaints, as detailed within the Complaints Annual Report for 2021-22.

Wards Affected: (All Wards);

Contact: Mariza Barros, Complaints and Casework Manager Email: mariza.barros@brent.gov.uk Tel: 020 8937 1381.

Report author: Mariza Barros

Publication date: 14/11/2022

Date of decision: 14/11/2022

Decided at meeting: 14/11/2022 - Cabinet

Effective from: 22/11/2022

Accompanying Documents:

 

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