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Decision details

Customer Access Strategy 2022-2026: Contact Brent

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Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes

Purpose:

To approve the Custmer Access Strategy and its outcomes.

Decision:

Cabinet RESOLVED

 

(1)      To approve the Customer Access Strategy 2022-2026, as detailed within Appendix A of the report.

 

(2)      To note that progress and key performance indicators would be reported to CMT on a quarterly basis.

Wards Affected: (All Wards);

Contact: Thomas Cattermole, Director of Customer Access Email: thomas.cattermole@brent.gov.uk Tel: 020 8937 5446.

Report author: Thomas Cattermole

Publication date: 17/10/2022

Date of decision: 17/10/2022

Decided at meeting: 17/10/2022 - Cabinet

Effective from: 25/10/2022

Accompanying Documents:

  • 14. Customer Access Strategy Cabinet Report pdf icon PDF 147 KB
  • 14a. Appendix 1 - Customer Access Strategy 2022-26 pdf icon PDF 3 MB

 

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