Decision details
Annual Complaints Report 2020-21
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: Yes
Purpose:
To consider and review the Annual Complaints Report 2020-21.
Decision:
Cabinet NOTED Brent’s performance in managing and resolving complaints as set out in the 2020-21 Complaints Annual Report.
Wards Affected: (All Wards);
Contact: Mariza Barros, Complaints and Casework Manager Email: mariza.barros@brent.gov.uk Tel: 020 8937 1381.
Report author: Mariza Barros
Publication date: 08/03/2022
Date of decision: 07/03/2022
Decided at meeting: 07/03/2022 - Cabinet
Effective from: 15/03/2022
Accompanying Documents:
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