Decision details

For Cabinet to agree Brent's Digital Strategy and approve the funding required to implement the digital programme  including to agree to go out to tender for a CRM system and to fast track its implementation within the housing management service. 

RESOLVED:

22.1       Cabinet approved the Digital Strategy as set out in Schedule 1 of the report from Director of Performance, Policy and Partnerships .

22.2       Cabinet approved the Outline Business Case as set out in Schedule 2 of the report from Director of Performance, Policy and Partnerships with the funding identified to establish the programme.

22.3       Cabinet approved the procurement of Microsoft Dynamics 365 licences.

22.4       Cabinet agreed to delegate to the Director of Performance, Policy and Partnerships, in consultation with the Deputy Leader, authority to award a contract or vary an existing Council contract for the procurement of Microsoft Dynamics 365 licences.

22.5       Cabinet noted the intention to prioritise the deployment of CRM for Housing Operations to enable the Housing Operations Transformation Programme to be delivered by June 2018.

22.6       Cabinet agreed to delegate authority to award the contract for the CRM Developer to the Director of Performance, Policy and Partnerships in consultation with the Deputy Leader.