Decision details
Complaints report 2011/12
Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Purpose:
To note the information contained in the annual complaints report on the number complaints, findings against the council and comparisons with other local authorities on Ombudsman’s complaints.
Decision:
that the report be noted.
Wards Affected: (All Wards);
Other reasons / organisations consulted
Internal only
Contact: Phillip Mears, Corporate Complaints Email: phillip.mears@brent.gov.uk Tel: 020 8937 1041.
Report author: Phillip Mears
Publication date: 21/09/2012
Date of decision: 19/09/2012
Decided at meeting: 19/09/2012 - Executive
Accompanying Documents:
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