Decision details
Customer Access strategy and target operating model
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Purpose:
To approve the new Customer Access Strategy and proposed target operating model for the implementation of this.
Decision:
that approval be given to the new Access Strategy and the planned implementation of this, as set out in Section 3 of the report.
Reason Key: Affects more than 2 wards;
Wards Affected: (All Wards);
Contact: Margaret Read, Director of Brent Customer Services Tel: 020 8937 1521.
Report author: Margaret Read
Publication date: 15/10/2014
Date of decision: 13/10/2014
Decided at meeting: 13/10/2014 - Cabinet
Accompanying Documents:
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