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Decision details

Approval to establish an inter authority agreement (partnership) with Harrow Council for the provision of a 24/7 specialist telephone helpline and contact centre for vulnerable people and their carers

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Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

To establish a Service Level Agreement with Harrow Council for the provision of a 24/7 specialist telephone helpline & emergency response service for 3 years with an option to extend for further two years (+1+1 years) commencing 1 May 2016

Decision:

(i)         That approval be given to an exemption from the usual tendering requirements set in the Contract Standing Orders 84 for good operational and financial reasons;

 

(ii)        that approval be given to the creation of an Inter Authority Agreement (“the IAA”) that implements co-operation for the provision of a 24/7 specialist telephone helpline and contact centre for vulnerable people and their carers for three (3) years with an option to extend for a further 1+1 years with Harrow Council;

 

(iii)       that authority be delegated to the Cabinet Member for Adults, Health and Wellbeing and the Strategic Director Community Wellbeing, Adults Social Care to agree and finalise the terms of the IAA in consultation with the Chief Legal Officer and the Chief Finance Officer.

Reason Key: Affects more than 2 wards;

Wards Affected: (All Wards);

Contact: Amy Jones Tel: 020 8937 4061.

Report author: Jas Kothiria

Publication date: 12/04/2016

Date of decision: 11/04/2016

Decided at meeting: 11/04/2016 - Cabinet

Accompanying Documents:

  • asc-harrow-helpline pdf icon PDF 91 KB

 

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