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Decision details

Crossover Policy - Ombudsman's Report outcomes and policy change

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Decision Maker: Highways Committee

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: No

Purpose:

To report the results of an Ombudsman’s report issued following a complaint regarding a refused crossover application.

Decision:

(i)        That the recommendations by the Local Government Ombudsman as a result of an investigation into a complaint against The London Borough of Brent in respect of a vehicle crossover application be noted.

 

(ii)       That the revised Vehicle Crossover Policy presented in Appendix A, along with the revised Guidance Notes for Footway Crossovers in Appendix B to the report be adopted.

Wards Affected: (All Wards);

Contact: Paul Chandler, Head of Transportation Email: paul.chandler@brent.gov.uk Tel: 020 8937 5151.

Report author: Paul Chandler

Publication date: 31/12/2013

Date of decision: 10/12/2013

Decided at meeting: 10/12/2013 - Highways Committee

Accompanying Documents:

  • 3 0 Ombudsman Report on Vehicle Crossover Complaint V4 pdf icon PDF 111 KB
  • 3.1 App A Vehicle Crossover Policy Revision pdf icon PDF 73 KB
  • 3.2 App B - Guidance Notes for footway crossover pdf icon PDF 25 KB
  • 3.3 App C - Brent Response to draft LGO report pdf icon PDF 161 KB
  • 3.4 Ombudsmans Report 13.8.13 pdf icon PDF 140 KB
  • 3.5 Application form for footway crossover pdf icon PDF 57 KB
  • 3.6 Ombudsman Letter pdf icon PDF 108 KB

 

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