Issue details
Housing Compensation and Remedies Policy
To endorse the new policy which sets out how the Council, acting as landlord, will provide fair, proportionate and consistent remedies, including compensation, when service failures occur.
Decision type: Key
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 01/05/2026
Decision due: 27 Jul 2026 by Cabinet
Lead member: Cabinet Member for Housing (Portfolio held since January 2025)
Lead director: Corporate Director of Residents and Housing Services
Department: Residents and Housing Services
Contact: Andrew Phillips, Strategy Lead - Policy Email: Andrew.Phillips@brent.gov.uk.