Issue details
Procurement of new telephony system for Contact Centre
Approval for the procurement of a new telephony system for the Contact Centre.
Decision type: Key
Reason Key: Signficant expenditure/savings of £500k or more;
Decision status: For Determination
Wards affected: (All Wards);
Notice of proposed decision first published: 08/08/2024
Anticipated restriction: Part exempt - View reasons
Decision due: Not before 5 Sep 2024 by Cabinet Member for Housing and Resident Services
Lead member: Cabinet Member for Housing and Resident Services
Lead director: Corporate Director of Residents and Housing Services
Department: Residents and Housing Services
Contact: Amin Jan, Assistant Category Manager Email: Amin.Jan@brent.gov.uk Tel: 020 8937 3189.