Issue details

Improving the Customer Experience in Brent Civic Centre

to review and agree proposals for the Civic Centre Customer Services, Community Hub and Library and Heritage redesign.

Decision type: Key

Reason Key: Signficant expenditure/savings of £500k or more;

Decision status: Recommendations Approved

Wards affected: (All Wards);

Notice of proposed decision first published: 14/10/2022

Decision due: 6 Feb 2023 by Cabinet

Lead member: Cabinet Member for Jobs, Economy & Citizen Experience

Lead director: Director - Customer Access

Department: Customer and Digital Services

Contact: Thomas Cattermole, Director of Customer Access Email: thomas.cattermole@brent.gov.uk Tel: 020 8937 5446.