Issue - decisions

Cabinet RESOLVED

(1)    To note Brent’s performance in managing and resolving complaints.

(2)    To note and endorse Brent’s self-assessment against the Housing Ombudsman’s Complaint Handling Code and Damp and Mould Spotlight Report.

(3)    To approve the report progressing to the relevant Scrutiny Committees for considseration.

Eligible for call-in: Yes

Deadline for submission of call-in: 6pm on Monday 23 October 23