Issue - decisions
Authority to extend Telephony and Automated Call Distribution contracts
22/05/2023 - Authority to extend Telephony Contract
That the Cabinet Member for Finance, Resources & Reform, having consulted with the Leader:
i) Approves the variation of the contract for Telephony with Voicenet Solutions (trading as 8X8 UK Limited) to include provision to extend.
ii) Approves the extension of the contract for Telephony with Voicenet Solutions (trading as 8X8 UK Limited).
22/05/2023 - Authority to extend Automated Call Distribution contracts
That the Cabinet Member for Finance, Resources & Reform, having consulted with the Leader:
i) Approves the variation of the contract for automated call distribution with Voicenet Solutions (trading as 8X8 UK Limited) to include provision to extend.
ii) Approves the extension of the contract with Voicenet Solutions (trading as 8X8 UK Limited) for a period of 23 months from 1 June 2023.