Issue - meetings

The purpose of this report is to update on progress in developing and embedding new arrangements for corporate performance reporting and monitoring, including the second iteration of the Corporate Balanced Scorecard and ongoing development of a series of Directorate-level Balanced Scorecards, which are all aligned to the Performance Management Framework 2023.

The report also sets out the position on the Council’s performance in Q3 2023/24 through established reporting arrangements, including the Borough Plan performance scorecard and updates against key activities for delivering its priorities and outcomes.

Cabinet RESOLVED

(1)    To note the Borough Plan 2023-24 performance reporting for Q3 as set out in section 3 and Appendix A of the report.

(2)    To note the current and future strategic risks associated with the information provided and agree the remedial actions on strategic risks identified as appropriate alongside the challenge on progress being provided with responsible officers as necessary.

Eligible for call-in: Yes

Deadline for submission of call-in: 6pm on Monday 18 March 24

Councillor Muhammed Butt (as Leader of the Council) introduced a report, which provided Cabinet with an overview of corporate performance in the third quarter of 2023-24.

In presenting the report, the Leader advised that the performance monitoring update provided a detailed assessment against the full suite of Key Performance Indicators developed to monitor delivery of the desired outcomes and corporate priorities within the new Borough Plan 2023-2027.

In noting the performance monitoring updates and commentary provided within the report, members also recognised the actions being undertaken to address current performance in relation to those targets rated as “red”, particularly in relation to corporate priority “The Best Start in Life” relating to youth inspections of Council and commissioned services.  Members noted this work had involved a number of activities designed to influence and help shape service delivery focussed around the engagement of care leavers and support for the care leavers covenant and compact.  Members also welcomed the performance identified in relation to level of engagement with Family Wellbeing Centres (FWC), which had exceeded target, and was felt to reflect the success in promotion of the FWC offer across Brent in reaching new families and supporting their access to a range of key services.  Members also commended the performance achieved in relation to the provision of access for residents to Community Hubs and the percentage of enquiries being resolved at point of contact (84%) recognising the importance in this provision and with all staff supporting provision of both the FWC and Community Hubs thanked for their ongoing efforts in seeking to ensure those families and residents in need were able to access the range of support available.

In recognising the efforts being made to ensure the continued delivery of services and work being undertaken jointly by Cabinet Members with their relevant Corporate Directors, in seeking to manage and mitigate against the financial challenges and strategic risks identified as part of the overall wider approach towards supporting local residents and in support of the priorities within the Borough Plan Cabinet RESOLVED:

(1)    To note the Borough Plan 2023-24 performance reporting for Q3 as set out in section 3 and Appendix A of the report.

(2)    To note the current and future strategic risks associated with the information provided and agree the remedial actions on strategic risks identified as appropriate alongside the challenge on progress being provided with responsible officers as necessary.