Issue - meetings
Award of Contracts for Enforcement and Collection Agent Services
Meeting: 22/05/2023 - Cabinet (Item 9)
9 Award of Contracts for Enforcement and Collection Agent Services 
PDF 414 KB
This report seeks approval to the award of contracts for the provision of the Debt Resolution and Collection Services. The report summarises the procurement approach followed, the decision process and added value commitments of the selected enforcement agents and the ongoing commitment to the Council’s Ethical Debt Recovery Policy.
Additional documents:
- 09a. Appendix 1 - Enforcement and Collection Agent Procurement Equalities Impact Assessment, item 9
PDF 306 KB
- 09b. Appendix 2 (exempt) - Enforcement and Collection Agent Procurement Names of Tenderers , View reasons restricted (9/3)
- 09c. Appendix 3 - Enforcement and Collection Agent Procurement Scores, item 9
PDF 201 KB
- Webcast for Award of Contracts for Enforcement and Collection Agent Services
Decision:
Cabinet RESOLVED to:
(1) Approve the award of the concession contracts for the provision of the Debt Resolution Services to the following three Enforcement Agent companies for a period of four (4) years:
i. Newlyn PLC
ii. Marston (Holdings) Ltd
iii. CDER Group Ltd
(2) Approve an exemption pursuant to Contract Standing Order 84(a) of the requirement to tender a contract for Debt Resolution Services with Newham LBC’s oneSource service for the reasons set out in paragraphs 3.10 - 3.12 of the report.
(3) Approve the award of a concession contract for the provision of Debt Resolution Services with Newham LBC’s oneSource service for a period of four (4) years.
Minutes:
Councillor Donnelly-Jackson (Cabinet Member for Customers, Communities & Culture) introduced a report seeking approval to the award contracts for the provision of Debt Resolution and Collection services.
In considering the report Cabinet noted the outline of the procurement approach adopted in relation to each separate contract, which it was confirmed had included assessment against a range of additional social value considerations as well as an ongoing commitment from the recommended enforcement agents to work in accordance with the Council’s Ethical Debt Recovery Policy.
In supporting the approach identified within each contract in relation to the continued support being provided for residents struggling with debt, Cabinet RESOLVED having noted the exempt information contained in Appendix 2 of the report:
(1) To approve the award of the concession contracts for the provision of the Debt Resolution Services to the following three Enforcement Agent companies for a period of four (4) years:
(i) Newlyn PLC
(ii) Marston (Holdings) Ltd
(iii) CDER Group Ltd
(2) To approve an exemption pursuant to Contract Standing Order 84(a) of the requirement to tender a contract for Debt Resolution Services with Newham LBC’s oneSource service for the reasons set out in paragraphs 3.10 - 3.12 of the report.
(3) To approve the award of a concession contract for the provision of Debt Resolution Services with Newham LBC’s oneSource service for a period of four (4) years.