Issue - meetings

The purpose of this report is to provide the Cabinet with a corporate overview of performance information linked to the current priorities for Brent, to support informed decision-making, and to manage performance effectively. 

(i)         that the performance information contained in the report be noted and agreement given to  remedial actions as necessary;

(ii)        that the current and future strategic risks associated with the information provided be noted and agreement given to remedial actions as appropriate;

(iii)       that the recent changes in methodology to the complaints performance indicators (statutory and corporate) be noted.

The Cabinet received the report from the Chief Executive which provided a corporate overview of performance information linked to the current priorities for Brent, to support informed decision-making, and to manage performance effectively.  The Leader of the Council in introducing the report acknowledged that improvement needed to continue and pointed to plans to change data sets to make them more reflective.

RESOLVED:

(i)         that the performance information contained in the report be noted and agreement given to  remedial actions as necessary;

(ii)        that the current and future strategic risks associated with the information provided be noted and agreement given to remedial actions as appropriate;

(iii)       that the recent changes in methodology to the complaints performance indicators (statutory and corporate) be noted.