Issue - meetings
Procurement of Web Customer portal
Meeting: 15/12/2014 - Cabinet (Item 15)
15 Procurement of Web Customer portal 
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This report requests authority to award a contract for the provision, maintenance and support of an on line Community web portal, as required by Contract Standing Order No 88. The report summarises the process undertaken in tendering this contract, the outcomes of tender evaluation and a recommendation for the award of the contract.
Additional documents:
- rg-web-portal-apps-restricted , View reasons restricted (15/2)
Decision:
that the contract for the provision, maintenance and support of Brent Council’s Online Community Web Portal be awarded to Agilisys Limited.
Minutes:
Councillor Butt (Leader of the council) presented a report to the committee from the Strategic Director of Regeneration and Growth. The report requested authority to award a contract for the provision, maintenance and support of an online Community Web Portal, in line with the requirements of Contract Standing Order 88 to the preferred bidder, Agilisys Limited. The web portal would enable easy and simple access 24 hours a day to online services via a single user account and reflected the council’s new Community Access Strategy, which had been approved by the Cabinet on 13 October 2014. The preferred bidder had been selected using the Wandsworth Framework which had been established specifically in relation to single sign on portals. Subject to Cabinet approval, it was anticipated that the contract would commence in January 2015, with the portal going live in a phased manor between July 2015 and August 2016.
Responding to members’ queries, Andrew Donald (Strategic Director, Regeneration and Growth) advised that on the introduction of Universal Credit, responsibility for processing claims would shift to the Department for Work and Pensions, the council would not therefore need to accommodate the service via the web portal.
The Cabinet also had before them an appendix to the report which was not for publication as it contained the following category of exempt information as specified in Schedule 12 of the Local Government (Access to Information Act) 1972:
Information relating to the financial or business affairs of any particular person (including the authority holding that information)
RESOLVED:
that the contract for the provision, maintenance and support of Brent Council’s Online Community Web Portal be awarded to Agilisys Limited.