Decision details

Water Charges and Brent Council Tenants

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


Cabinet RESOLVED to note the content of the report and approve the following approach regarding the payment of refunds in respect of water charges:


(1)      Refunds for both current and former tenants being calculated from the contractual start dates i.e. Thames Water Utilities 2003 and Affinity Water from 2005.


(2)      Refunds for current tenants being issued to their rent accounts with those in credit able to apply for the amount to be debited to their bank accounts, and if in arrears, the refund being used to offset the arrears owed.


(3)      Refunds for former tenants being:


(i)        issued to their rent accounts where former tenants have rent arrears to offset any arrears owed to the Council;

(ii)       paid into leaseholders accounts (who were tenants at the time) if they are currently in occupation; and

(iii)      to establish a process for former tenants (with no current relationship with Brent Housing Management) to apply for a refund and ensure this was publicised with a cut-off date of two years from the point of launching the application process.

Publication date: 06/04/2021

Date of decision: 06/04/2021

Decided at meeting: 06/04/2021 - Cabinet

Effective from: 14/04/2021

Accompanying Documents: