Meeting documents
Overview and Scrutiny Committee
Thursday 9 July 2009
Committee
Overview and Scrutiny CommitteeDate of meeting
09/07/2009Service area
Forward plan ref
Wards affected
NoneAuthor
Summary
This report updates elected members on the following matters as
requested at the Overview and Scrutiny meeting of 24th March 2009:-
User contacts received via the self service facilities as part of
the One Stop Service Redesign including the nature of enquiries
received and any increases and decreases in particular service uses
including enquiries related to school places. - The contingency
arrangements in place to manage any anticipated increase in user
demand associated with the economic recession including a returning
demand for face to face.Main report
One Stop Service Redesign Project
Update.pdf
Related reports & appendices
Notes