Complaints report 2011/12
To note the information contained in the annual complaints report on the number complaints, findings against the council and comparisons with other local authorities on Ombudsman’s complaints.
Decision type: Key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Decision due: 19 Sep 2012 by Executive
Lead member: Lead Member for Corporate Strategy and Policy Co-ordination
Lead director: Director of Strategy, Partnerships and Improvement
Contact: Phillip Mears, Corporate Complaints Email: firstname.lastname@example.org Tel: 020 8937 1041.
- 21/09/2012 - Complaints report 2011/12
- 19/09/2012 - Executive Complaints report 2011/12 19/09/2012