Complaints Annual Report 2018 - 2019
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
To note and agree the Complaints Annual Report 2018 – 2019.
RESOLVED that Cabinet note Brent’sperformance in managing and resolving complaints.
Wards Affected: (All Wards);
Contact: Thomas Cattermole, Head of Member Services 020 87937 5446 Email: firstname.lastname@example.org Tel: 020 8937 5446.
Report author: Thomas Cattermole
Publication date: 11/11/2019
Date of decision: 11/11/2019
Decided at meeting: 11/11/2019 - Cabinet
Effective from: 19/11/2019