Decision details

Complaints Annual Report 2018 - 2019

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: No

Is subject to call in?: Yes


To note and agree the Complaints Annual Report 2018 – 2019.


RESOLVED that Cabinet note Brent’sperformance in managing and resolving complaints.

Wards Affected: (All Wards);

Contact: Thomas Cattermole, Head of Member Services 020 87937 5446 Email: Tel: 020 8937 5446.

Report author: Thomas Cattermole

Publication date: 11/11/2019

Date of decision: 11/11/2019

Decided at meeting: 11/11/2019 - Cabinet

Effective from: 19/11/2019

Accompanying Documents: