Complaints report 2011/12
Decision Maker: Executive
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
To note the information contained in the annual complaints report on the number complaints, findings against the council and comparisons with other local authorities on Ombudsman’s complaints.
that the report be noted.
Wards Affected: (All Wards);
Other reasons / organisations consulted
Contact: Phillip Mears, Corporate Complaints Email: firstname.lastname@example.org Tel: 020 8937 1041.
Report author: Phillip Mears
Publication date: 21/09/2012
Date of decision: 19/09/2012
Decided at meeting: 19/09/2012 - Executive